Apple users often confront the iPhone error 4013 while trying to update or restore the device. It prevents them from updating the device to the latest version of iOS via iTunes. This error arises with the message “iPhone could not be restored. An unknown error occurred (4013)”.
It is a hardware-connected error which mostly arises because of the faulty port or cable in the device. This error also might occur because of some connectivity issues between the iDevice and PC.
When we connect the iPhone or iTunes with the computer, it is recognized by the system and there seems to be no loss of the connection. But yet, there can be few faulty cables preventing the transferring process from completing suitably.
However, it is not a complicated issue. A lot of easy solutions can resolve this error easily. Thus, have a look at the guide discussed below. Let’s start with the resolutions to deal with iPhone error code 4013.
Effective Ways to Troubleshoot the iPhone Could not be Restored Error 4013
Before you begin the troubleshooting process for iPhone error 4013, you must check the storage space on the device. Confirm that there is enough space to bring the latest update. You also need to check that the device is not running out of battery.
After that, you can follow the solutions stated underneath.
Fix 1: Restart the Device
Whatever the device you are using, restarting always works like a charm to fix different types of errors. Hence, try to restart the iPhone to troubleshoot the error.
To do that, initially, disconnect the iPhone from the system. Now, press the Home button and Wake/Sleep button and hold them for nearly 10-15 seconds. On some specific devices, you can also use the Volume down button instead of the Home button.
After rebooting the device, try to reconnect the iPhone to your computer.
Fix 2: Examine the Cables or Ports
A faulty port or cable is one of the common reasons for this error. You can perform the underneath steps in order to resolve the error code 4013:
- Try a different port or cable to connect the computer with the iDevice.
- If you notice that the error 4013 disappears after using a different port or cable, then the earlier used cable or port was faulty.
But, if you notice that the error still persists, proceed to the next solution.
Fix 3: Reset entire Settings
Misconfigured Settings may also cause the iPhone error code 4013. You can resolve this by reconfiguring the Settings of the device.
How do I Reset the Settings?
Initially and most importantly, restart the iPhone. Then, navigate to the Settings. After that, go to the left pane of the screen and click on the General Settings.
Click on the Reset button. Also, click on the ‘Reset All Settings’ option. Now, verify the decision by providing the password of your iPhone.
Once the resetting process finishes, click on the Finish button. Then, try to connect the device with the computer to check if the error is resolved.
Fix 4: Check the Wi-Fi Connection
A poor or slow Wi-Fi connection can also lead to the error code 4013. To resolve this issue, check the wireless connection of your device. To do that, implement the steps as follows:
- In the starting, disconnect the Wi-Fi on both the iPhone and your computer.
- Then, wait for at least 10-20 seconds.
- After that, try to reconnect both of them with the network.
- If you notice that the error is still unresolved, then try to use a different Wi-Fi network if feasible.
Else, you can update the iTunes and your iDevice to troubleshoot this error.
Fix 5: Update the iTunes as well as Devices
An outdated iTunes application and expired system programs can also be the cause behind this issue. Thus, if you wish to avoid encountering this issue, update the iTunes program to its latest version.
Now, update the PC or Mac whatever you are using to their latest iOS version. After that, you can check whether the issue gets resolved.
Fix 6: Enter the DFU Mode
You can also resolve the error code 4013 by putting your device into DFU mode. Device Firmware Update or DFU is a state of the iDevice, where it can interface with the iTunes program. But, it doesn’t load the loot loader or the Operating System.
Thus, do you wish to know how to put the iPhone into DFU mode? Here are the steps you can implement to do that:
- Initially, connect the iPhone with the computer and open the iTunes application.
- Then, press the Home and Wake/Sleep button both simultaneously and hold them for nearly 10-15 seconds.
- After that, release the Wake/Sleep button. But, don’t release the Home button until you notice the message ‘iTunes has detected an iPhone in recovery mode. You should restore this iPhone before it can be used with iTunes.’
- Then, the screen of the iPhone will be completely black. If it is not, then you can perform the above steps.
Subsequently, you must check if the error has been resolved.
Additional Method: With the help of an Additional Repairing Tool
If all the above solutions failed to resolve the error code 4013, you can troubleshoot it using an additional repairing tool. Because, if the iTunes program gets corrupted or the iTunes version is obsolete, it may trigger the error code 4013 to arise.
To fix this issue using a repairing tool, initially, you need to visit the Apple Store. Then download and install an authentic iPhone repairing tool. After that, you need to open it and select the ‘Repair’ option from the next screen.
Also, you can choose the ‘iTunes Repair’ option and navigate to the ‘Repair iTunes Errors’ section. Then, the repairing tool will scan the complete system and check if the components of the iTunes program are working well.
Ultimately, if you notice that the error persists, you need to use the ‘Advanced Repair’ option. To apply that, connect the iDevice with the computer and select the ‘Repair iTunes Connection Issues’ option to troubleshoot error 4013. In the above guide, we have discussed 6 feasible solutions with an additional solution to resolve the iPhone error 4013. After applying the above solutions, we hope it will help you to put an end to this bug. In case of any kind of assistance, simply consult iPhone experts at Uspcsolutions professionals for help.